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Content By Laura Llames · 3 min read

Writing For CIOs: What Senior Tech Buyers Expect From Content

Senior tech buyers read a lot and trust very little. Principles for writing content that earns their attention.

Senior tech buyers read a lot and trust very little. If you have ever tried to win a CIO’s attention with a “revolutionary, best-in-class, end-to-end” anything, you already know how that story ends.

CIOs, CTOs, CDOs and security leaders are short on time, wary of vendor language and used to deciding with incomplete information. Content that helps them has to earn its place in a very crowded week.

In my work leading content strategy for large technology events, I work with analysts and executives to turn research into topics for exactly these audiences. These are the principles I keep coming back to.

Start with their problem, not your product

Open with a decision or pressure your reader is facing: a budget conversation, a new regulation, an AI roadmap that has to show results. If the first paragraph could have been written by any vendor, rewrite it. If it could have been written by any vendor and by a robot, rewrite it twice.

Back every claim with evidence

Senior readers expect numbers, sources and a clear line between fact and opinion. Use original data or research where you can, say where it comes from and skip anything you cannot support. One well-sourced insight beats five confident generalisations. (“Studies show” is not a source. It is a cry for help.)

Be specific and brief

Specific beats comprehensive. Pick one question, answer it clearly and stop. Use plain language, short paragraphs and a headline that tells the reader what they will learn. Respect for their time is part of the message. Think of it as the content version of “this meeting could have been an email”.

Let peers do the talking

CIOs listen to other CIOs. Content that includes real practitioners, such as interviews, panel discussions and advisory boards of senior executives, carries far more weight than a brand speaking about itself. For events, I like to assemble content advisory boards of senior executives, investors and tech influencers, so the agenda reflects what the audience cares about and not only what we want to say.

Give them something to use

End with a takeaway the reader can act on: a framework for a decision, questions to ask their team or a benchmark to compare against. Content that equips people to do something gets shared and remembered. Content that only inspires gets a polite nod and a closed tab.

A simple test before you publish

Before anything goes out, ask three questions:

  • Would a busy CIO forward this to a colleague?
  • Does it tell them something they could not easily find elsewhere?
  • Can I support every claim I make?

If the answer to any of them is no, keep editing. (Yes, even if the deadline is today.)

Senior readers don’t need more content. They need fewer, better pieces that respect their week.

Portrait of Laura Llames

Laura Llames

Global Content Strategy Manager at IDC. I write about B2B marketing, events, content and AI.

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